IntoPaid
A Shopify app for custom orders

Turn custom inquiries into paid Shopify orders.

Add a quote form to your Shopify theme. Submissions, DMs, and emails become tickets, quotes, Shopify invoices, and pickup dates. All in one dashboard.

Works with Shopify

Free plan, no card required. Early access opens soon.

Florist

Request an arrangement

Name *
Email *
Color palette
Budget
Event date
Pickup date
Flower notes
Drop inspirationpng, jpg
Request a quote

Baker

Custom cake

Name *
Email *
Servings
Flavors
Pickup date
Drop a sketchpng, jpg
Send the ask

Maker

Start a commission

Name *
Email *
Materials / finish
Needed by
Reference photosThe piece you have in mind
Start a commission
The problem

Custom orders weren't made for your inbox.

Email

11:42pm · unread"hi do you do garlands for outdoor weddings? need about 20ft, date is in 3 weeks..."

Instagram DM

Active now"omg your ranunculus 😍 can i order a dozen for pickup saturday??"

Different inboxes. Different pickup dates. Different quotes. One spreadsheet trying to hold it all together.

Messy asks, sorted

IntoPaid reads the request and organizes it for you.

The messy DM or email becomes a ticket with the customer, item, pickup, and channel, ready to quote.

IntoPaid

bridal bouquet + 6 bridesmaids?

Requester: jordan.asks (@jordan.asks)Ticket #0148 · source instagram

Instagram

@jordan.asks

Instagram · 1 message

hey! can you do a bridal bouquet for Saturday? sending the vibe
Got it, blush garden rose bridal + 6 bridesmaids for Saturday. Pulling a Shopify quote now. https://yourshop.myshopify.com/invoices/demo
Send Instagram reply
Customer

Profile

Edit

Jordan

555-0142

@jordan.asks

Invoice

Products · 2

Edit
  • Bridal bouquet, blush garden rose$185
  • Bridesmaid bouquet × 6$420
Pickup detail

Pickup

Mon Nov 16 · 2:00 PM

One dashboard for every custom order.

IntoPaid ticket inbox, with Instagram, email, and form tickets, quotes, pickups, and notes

Shopify, not replaced

Already using Shopify?
Keep using it.

IntoPaid handles the custom orders that start with a conversation, not a cart.

Shopify handles

Product → Cart → Checkout

IntoPaid handles

Conversation → Ticket → Quote → Shopify checkout

Get early accessEarly access: free plan, no card required.
Paid → pickup

Know exactly what's due this week.

Paid orders land on your calendar with a time, the item, and payment status, the actual shape of the shop day.

This week · Thursday

Today

  • 8:00 AM

    6 sourdough loaves

    Dana K.

    Paid

  • 10:00 AM

    Market CSA box

    Sam T.

    Paid

  • 2:00 PM

    Bridal bouquet

    Jordan

    Paid

  • 4:30 PM

    Custom cake, 40th

    Alex R.

    Quote sent
One order

Everything attached to one ticket.

  • Customer
  • Conversation
  • Quote
OrderNo. 0148

Bridal bouquet

Blush garden rose & eucalyptus

ForJordan
PickupMon Nov 16 · 2:00 PM
ChannelInstagram DM
  • Payment
  • Pickup
  • Notes

Ready to grow?

Explore Grow →
Built for

Florists. Bakers. Makers.

If customers DM or email you for custom work, IntoPaid was built for that workflow.

Florists

Wedding & event work

See how it works →Bakers

Cakes, breads, custom boxes

See how it works →Makers

Custom work from a message

See how it works →

Flower farms · All trade pages · Custom order management

From the shop floor

From inbox chaos to paid orders.

“Someone would DM us about festival marigolds, someone else would text about tulips, and I’d lose track in a spreadsheet. Now when they ask, it becomes a ticket and they pay before pickup, I can stay in the field instead of chasing people down.”

Murari

Grower, Vancouver Pushpanjali Flower Farm

Flower farm · Burnaby, BC

Read the case study →
Pricing

Launch pricing. Start free when we open.

IntoPaid turns theme form submissions, Instagram DMs, and emails into paid Shopify orders. Every plan includes a batch of paid orders each month. Busier months add a small per-order fee, and you approve the maximum upfront, so the bill can never surprise you.

Starter

Capture → quote → paid → pickup

Free

  • 15 tickets / month
  • 1 user
  • 1 inbound email forward
  • Instagram DM integration
Most popular
Basic

Capture → quote → paid → pickup

$29/month

  • Unlimited tickets
  • 75 AI tickets / month
  • 1 user
  • 2 inbound email forwards
  • Extra user $12 / month
  • Instagram DM integration
  • No IntoPaid.com mention in customer emails
Best for established shops
Grow

Everything in Basic, plus your own shop email

$65/month

  • Unlimited tickets
  • 200 AI tickets / month
  • 2 users
  • Extra user $10 / month
  • 3 inbound email forwards
  • Custom shop email
  • Instagram DM and Shopify Flow
  • Mailchimp, Klaviyo, and Omnisend coming soon

Running a bigger operation? Get in touch and we'll set you up. Full pricing →

FAQ

Questions before you join

Do I need Shopify? Does IntoPaid replace it?

You need Shopify today, that's how IntoPaid builds quotes and invoices from your catalog. IntoPaid does not replace Shopify. Shopify still handles Product → Cart → Checkout. IntoPaid is the custom-order layer in front: conversation → ticket → quote → Shopify checkout.

Can IntoPaid automatically receive Instagram DMs?

Not every DM. Connect your Instagram Professional account. Customers keep messaging you as usual. You open a ticket when you tag @intopaid in your reply, so only the asks you're ready to quote land in IntoPaid.

What happens when someone emails me instead of DMs?

Forward the email to your IntoPaid address (or send it there directly). It becomes a ticket you can quote, invoice, and lock for pickup, same queue as Instagram.

Can customers pay through IntoPaid?

They pay a Shopify invoice through Shopify checkout. IntoPaid creates the quote and draft invoice from your catalog, then marks the ticket paid when checkout completes. Customers do not need an IntoPaid account.

Can I use my existing Shopify products and prices?

Yes. Quotes pull live products, variants, and prices from the Shopify store you already run. No separate price list.

Can I edit an order after IntoPaid creates it?

Yes. Tickets stay editable, customer, items, quote, pickup, and notes. Send a revised Shopify invoice if the quote changes.

Does the customer need an IntoPaid account?

No. They keep emailing or DMing you. They pay on Shopify like any other invoice.

How much does IntoPaid cost?

Free is $0 for 15 tickets a month. Basic is $29/month with unlimited tickets and 75 AI tickets. Grow is $65/month with unlimited tickets and 200 AI tickets. Customers who start on intopaid.com without a store pay on Stripe. Customers who start from Shopify approve the charge on their Shopify bill.

Will there be a free trial?

Yes. When we open, Basic and Grow come with a 14-day free trial, no card required. If you haven't received an inbound ticket by day 14, we'll extend your trial by a week automatically.

Get early access

Your next custom order is probably already sitting in your inbox.

Join the waitlist and turn it into a paid order when we open.

No card required, no spam.