Turn custom inquiries into paid 
Shopify orders.
IntoPaid turns DMs and emails into organized orders, quotes, Shopify invoices, and pickup dates.
14 days free, no card required. No spam, one email when we open the doors.
Bridal bouquet
Blush garden rose & eucalyptus
Custom orders weren't made for your inbox.
Instagram DM
Different inboxes. Different pickup dates. Different quotes. One spreadsheet trying to hold it all together.
IntoPaid reads the request and organizes it for you.
The messy DM or email becomes a ticket with the customer, item, pickup, and channel — ready to quote.
Messy ask
“hey! do you still have the large bridal bouquet for Wed Sep 16? also need eucalyptus”
@jordan.asks
IntoPaid
large bridal bouquet?
Requester: jordan.asks (@jordan.asks)Ticket #0148 · source instagram
Instagram@jordan.asks
Instagram · 1 message
CustomerProfile
EditJordan
555-0142
@jordan.asks
InvoiceProducts · 2
Edit- Bridal bouquet, large$185
- Eucalyptus add-on$12
Pickup
Wed Sep 16 · 2:00 PM
Shopify, not replaced
Already using Shopify?
Keep using it.
IntoPaid handles the custom orders that start with a conversation, not a cart.
Shopify handles
Product → Cart → Checkout
IntoPaid handles
Conversation → Ticket → Quote → Shopify checkout
Know what's paid before you start making it.
One ticket, one Shopify invoice, a paid stamp when checkout completes. No more starting the order on a maybe.
Bridal bouquet
Blush garden rose & eucalyptus
Know exactly what's due this week.
Paid orders land on your calendar with a time, the item, and payment status — the actual shape of the shop day.
This week · Thursday
Today- Paid
8:00 AM
6 sourdough loaves
Dana K.
- Paid
10:00 AM
Market CSA box
Sam T.
- Paid
2:00 PM
Bridal bouquet
Jordan
- Quote sent
4:30 PM
Custom cake — 40th
Alex R.
Everything attached to one ticket.
- Customer
- Conversation
- Quote
Bridal bouquet
Blush garden rose & eucalyptus
- Payment
- Pickup
- Notes
Ready to grow?
Turn one-time customers into repeat customers with automated win-back campaigns.
Explore Grow →Florists. Bakers. Makers.
If customers DM or email you for custom work, IntoPaid was built for that workflow.
From the shop floor
From inbox chaos to paid orders.
“Someone would DM us about festival marigolds, someone else would text about tulips, and I’d lose track in a spreadsheet. Now when they ask, it becomes a ticket and they pay before pickup — I can stay in the field instead of chasing people down.”
Murari
Grower, Vancouver Pushpanjali Flower Farm
Flower farm · Burnaby, BC
Read the case study →Basic manages the orders.
Grow brings customers back.
Same custom-order workflow on both plans. Win-back, an extra user, and custom shop email are included on Grow.
Capture → quote → paid → pickup
$39/month
- Email + Instagram intake
- Unlimited inbox tickets
- Shopify quotes & invoices
- Pickup calendar
- Customer, quote, and payment on one ticket
- 75 AI tickets / mo
- 1 user
- –Win-back campaigns
- –Custom shop email
- –Priority support
Everything in Basic + bring past customers back
$65/month
- Email + Instagram intake
- Unlimited inbox tickets
- Shopify quotes & invoices
- Pickup calendar
- Customer, quote, and payment on one ticket
- 75 AI tickets / mo
- 2 usersBring on a spouse or seasonal helper.
- Win-back campaignsWhen a quote sits unpaid, Grow sends a short follow-up sequence tied to that ticket, so warm leads don't go cold.
- Custom shop emailSend and receive tickets from your own shop address, with your name, logo, and colors.
- Priority support
Running a bigger operation? Get in touch — we'll set you up. Full pricing →
Questions before you join
Do I need Shopify? Does IntoPaid replace it?
You need Shopify today — that's how IntoPaid builds quotes and invoices from your catalog. IntoPaid does not replace Shopify. Shopify still handles Product → Cart → Checkout. IntoPaid is the custom-order layer in front: conversation → ticket → quote → Shopify checkout.
Can IntoPaid automatically receive Instagram DMs?
Not every DM. Connect your Instagram Professional account. Customers keep messaging you as usual. You open a ticket when you tag @intopaid in your reply — so only the asks you're ready to quote land in IntoPaid.
What happens when someone emails me instead of DMs?
Forward the email to your IntoPaid address (or send it there directly). It becomes a ticket you can quote, invoice, and lock for pickup — same queue as Instagram.
Can customers pay through IntoPaid?
They pay a Shopify invoice through Shopify checkout. IntoPaid creates the quote and draft invoice from your catalog, then marks the ticket paid when checkout completes. Customers do not need an IntoPaid account.
Can I use my existing Shopify products and prices?
Yes. Quotes pull live products, variants, and prices from the Shopify store you already run. No separate price list.
Can I edit an order after IntoPaid creates it?
Yes. Tickets stay editable — customer, items, quote, pickup, and notes. Send a revised Shopify invoice if the quote changes.
Does the customer need an IntoPaid account?
No. They keep emailing or DMing you. They pay on Shopify like any other invoice.
How much does IntoPaid cost?
Basic is $39/month for custom-order management. Grow is $65/month and adds win-back campaigns, a second user, and custom shop email.
Is there a free trial?
Yes — 14 days free on either plan, no card required. If you haven't received an inbound ticket by day 14, we'll automatically extend your trial by a week.
Get early access
Your next custom order is probably already sitting in your inbox.
Turn it into a paid order with IntoPaid.
14 days free · No card required