Instagram order management for custom work that starts in a DM
IntoPaid is Instagram order management for custom-order shops: keep talking in DMs, tag @intopaid when you are ready to quote, then send a Shopify invoice from the ticket.
Shops quoting bridal and custom work from Instagram · Early access · No spam
Sound familiar?
- Bridal and event asks land in DMs and get buried overnight
- You quote in Notes, then chase a deposit by hand
- No clean path from “interested” to paid and scheduled
What IntoPaid does
- Reply in Instagram — tag @intopaid to open a ticket
- Quote from your live Shopify catalog
- Send a draft invoice; mark paid when they checkout
- Pickup locks when payment clears
Tag when you are ready
You do not auto-scrape every DM. When the ask is real, tag @intopaid in your reply. That message becomes a ticket with the customer attached.
Then quote in Shopify
Build the quote from your catalog, send checkout, lock pickup when they pay. The original DM stays on the ticket.
Shopify handles
Product → Cart → Checkout
IntoPaid handles
Conversation → Ticket → Quote → Shopify checkout
IntoPaid reads the request and organizes it for you.
The messy DM or email becomes a ticket with the customer, item, pickup, and channel — ready to quote.
Instagram · tag @intopaid
Customers keep DMing you. Tag @intopaid in your reply and only that ask becomes a ticket.
FAQ
Questions about this workflow
How does Instagram order management work with IntoPaid?
Customers keep messaging you in Instagram. When you are ready to quote, tag @intopaid in your reply. That ask becomes a numbered ticket with the customer attached — then you quote from Shopify and send checkout.
Does IntoPaid scrape or auto-import every Instagram DM?
No. You stay in control of which conversations become orders. Only DMs you tag @intopaid open a ticket, so casual chats never clutter your queue.
Do I need a Shopify store to take custom orders from Instagram?
Yes today. Quotes and invoices pull live products and prices from Shopify. Customers pay in Shopify checkout. IntoPaid does not replace your store — it is the layer between the DM and checkout.
Can I reply to the customer after the ticket is open?
Keep talking in Instagram if you want. The original DM stays on the ticket so size, date, and photos are not lost when you send the Shopify invoice.
What kinds of Instagram custom orders is this for?
Bridal bouquets, custom cakes, commissioned jewelry or ceramics, event florals — any ask that is a photo plus a date, not an add-to-cart SKU.
How do I get paid after an Instagram inquiry?
Build the quote on the ticket from your Shopify catalog and send a draft invoice. They check out in Shopify. Pickup locks when payment clears so Saturday is not held on a maybe.
What if the customer emails instead of DMing?
Forward the email to your IntoPaid inbound address. It joins the same queue as Instagram tickets so you are not running two lists.
Ready to try instagram order management?
Drop your email for early access. Forward the ask — get paid, scheduled, locked in.
Free until your first 5 paid orders · No spam