Fwd: bridal bouquet + 6 bridesmaids?
hi! bridal bouquet + 6 bridesmaids for Sat — blush garden rose?
Email order management
Email order management for custom inquiries
IntoPaid turns forwarded custom-order emails into numbered tickets — customer, ask, quote, and pickup in one place instead of a buried inbox thread.
Shops whose custom work still arrives by email · Early access · No spam
Sound familiar?
- Custom asks sit in Gmail until someone remembers to quote
- Threads fork when two people reply
- You re-type the order into Shopify by hand
What IntoPaid does
- Forward once — ticket + customer captured
- Quote from the live catalog
- Reply from the ticket so the thread stays attached
- Pickup locks when they pay in Shopify
Your inbound address
Forward the thread (or have customers email you there). IntoPaid opens a ticket and keeps the original message on the order.
Same queue as Instagram
Email and DMs land in one list. Quote from Shopify, send checkout, lock pickup — same workflow either channel.
Email → ticket
The ask, already organized.
Same messy email — now a ticket with the customer, quote lines, pickup, and a reply ready to send.
bridal bouquet + 6 bridesmaids?
Requester: Jordan <[email protected]>Ticket #0148 · source email
Conversation1 message
Internal notePublic reply
Got it — blush garden rose bridal + 6 bridesmaids for Saturday. Pulling a Shopify quote now.
CustomerProfile
EditInvoiceProducts · 2
Edit- Bridal bouquet, blush garden rose$185
- Bridesmaid bouquet × 6$420
Pickup detail
Pickup
Sun Aug 16 · 2:00 PM
FAQ
Questions about this workflow
How does email order management work?
Forward the inquiry to your IntoPaid inbound address, or have customers email that address directly. It becomes a numbered ticket with the customer and original message attached — then you quote from Shopify.
Do customers have to use a special email address?
They can send there, but they do not have to. Forward the Gmail or Outlook thread you already received. Either way it joins the same queue as Instagram DMs.
Does forwarding keep the original email on the order?
Yes. The ask stays on the ticket so dietary notes, headcount, and photos are not buried when you send the Shopify invoice.
Can I reply from IntoPaid after I forward an email?
Yes. Replies stay tied to the ticket so you are not forking the thread in two inboxes. Quote, invoice, and pickup live on that same order.
What if the same customer DMs and emails?
Both channels land in one IntoPaid queue. You quote once from Shopify instead of running a DM list and a Gmail list.
Is this for wholesale and catering emails too?
Yes. Wholesale stem lists, funeral inquiries, and “can you cater 35?” emails are the same workflow: forward → ticket → Shopify quote → paid pickup.
Do I still invoice in Shopify after an email inquiry?
Yes. Email capture is only the front door. Payment is Shopify checkout from the ticket, not a separate invoice tool.
Ready to try email order management?
Drop your email for early access. Forward the ask — get paid, scheduled, locked in.
Free until your first 5 paid orders · No spam