Help

Forward email, tag Instagram, or add a form in the Shopify theme — only the asks you’re ready to quote.

• Forward an email to IntoPaidTurn a customer message from Gmail, Outlook, Yahoo, or any inbox into an IntoPaid ticket by forwarding or CC'ing your inbound address.
• Your inbound address and extra aliasesHow your primary IntoPaid inbound address creates tickets, how to add extra aliases, and how the private ticket mailbox keeps replies on the right thread.
• Brand address (custom shop email)Point your own email address at IntoPaid and verify it so ticket replies send From your brand instead of the IntoPaid domain. Grow plan only.
• Instagram ticketsHow tagging @intopaid in a DM reply creates a ticket — and how to keep quoting from the ticket after that.
• Shopify Theme Inquiry FormAdd an inquiry form in the Shopify theme editor. Submissions from the live storefront land in your Ticket Inbox.