Plans and billing

Open Settings → Billing (or Billing) to view your plan, change it, or manage payment details.

Plans at a glance

Annual billing saves roughly 20 % — about two months free compared to month-to-month. See the full breakdown on the Pricing page.

Free until your first five paid orders

When seats are open, you can use Basic at no charge until you collect payment on your first five orders. After that fifth paid order, you'll need an active subscription to keep your workspace running.

Receipts and payment method

Head to Settings → Billing → Receipts to see every subscription charge. From the same page you can open the billing portal to update your card or download official invoice copies.

Pause, resume, or cancel

All three options live on Settings → Billing.

• Pause — puts your subscription on hold. You can resume any time from the same page.
• Cancel — you keep full access until the end of the period you already paid for. While cancellation is scheduled, you'll see a Keep my plan option on Settings → Billing (and on Settings → Account) if you change your mind.
• After cancellation — your tickets stay on file for 90 days, so nothing disappears overnight.

Need something different?

If none of the standard plans fit — volume pricing, a nonprofit rate, or anything else — email [email protected].