Help

Inbox, replies, Shopify invoices, pickup dates, and revised quotes.

• Ticket inboxYour queue for every forwarded email, Instagram tag, form submission, and manual ticket.
• Work a ticketEverything on the ticket page — compose, customer, quote, pickup, tags, Assist, and win-back — in one guide.
• Quotes and invoicesAdd Shopify products to a ticket, send an invoice, and collect payment through Shopify checkout.
• Pickup and calendarLock a pickup date on the ticket, view upcoming jobs on Calendar, and send automatic reminders before the customer arrives.
• Revised quotesUpdate a ticket after you've already quoted, then send a revised Shopify invoice so the customer pays the right amount.